By Chad Mohling on March 17, 2015
Each week at our sales meeting we give examples from our previous week’s meetings and interactions with potential clients. This week one example we discussed was about an initial sales presentation one of reps did at a local business. During the meeting, he was discussing how our service desk prioritizes and responds to open tickets as they are received, thus solving any computer issues in a timely fashion delivering our 100% Accountable service.
By Drew Embury on February 11, 2015
Watch Drew's four minute video on how to further sort your email inbox using the new Microsoft Clutter Feature.
by Jake Molko on February 13, 2015
You can now put your entire company's documents in the cloud!*
Our customers have been requesting more cloud-enabled access to their files for quite some time. Consumer-driven solutions like DropBox have made the lives of countless individuals easier. However, these solutions usually lack the types of security and controls that organizations require for their file systems, and can realistically create more problems than they solve.
by Steve Heller on February 3, 2015
One of the reasons on premise licensing is going to become less and less prominent is shown by Microsoft’s continued effort to enhance Office 365. Over 80 enhancements have already been rolled out including product accessibility on Macs, increased storage capabilities and improved security features. These are enhancements and offerings that are not available through on premise licensing. Most of these additions and enhancements are based on feedback from customers and address the business needs they face on a day-to-day basis. Microsoft’s new mantra of Cloud First, Mobile First can clearly be seen in the attention they are giving to their hosted solutions.
By Drew Embury on January 16, 2015
Watch Drew's two minute video on how to recover an email you accidentally deleted on your iPhone or iPad.
by Phil Lieber on January 12, 2015
Happy New Year! The holidays are always a great time of year to reflect on the year and spend time with family. As I reflect back on 2014, P&L Technology had many highlights. The one that stands out most to me is our engagement with clients during the first ever P&L users conference. The goal of this event was to provide continued education and receive client input to shape the future direction of P&L Technology.
Video Tip of the Week: Get Alerted when a Colleague is Available for High-Priority Conversations Using Microsoft Lync
By Drew Embury on January 2, 2015
Watch Drew's two minute video on how to use Lync to be notified when a co-worker is available.
Video Tip of the Week: How to Use the Snipping Tool to Create Documentation or Email a Picture of your Computer Screen
By Drew Embury on December 19, 2014
Watch Drew's four minute video on how to use the Windows Snipping Tool to capture error messages or create documentation.
By Drew Embury on December 12, 2014
Watch Drew's three minute video on how to email your calendar to help quickly set up a common meeting time that works for you and your receiver.
By Drew Embury on December 2, 2014
Watch Drew's six minute video on how to perform a Mail Merge in Office 2013.
Video Tip of the Week: How to set Out of Office from your iPhone, which was previously not possible!
By Drew Embury on November 25, 2014
Watch Drew's two minute video on how to use a new feature in iOS8 to manage your Out of the Office reminders.
By Jeff Newton on November 21, 2014
Having the responsibility to charter the course of your business isn't always as glamorous as most would envision. Think back to a recent annual strategic planning session to map out the big picture for the next 12, 24, 36 months and beyond for your organization. What are the topics your team focused on during the SWOT portion of your planning? Did you end up with more questions about the unknowns then come up with answers with finite direction? When it came time to assign action items, did everyone back away from the table slowly when it had anything to do with technology?
By Matt Lieber on August 20th, 2014
Here at P&L Technology, we are always looking for ways to help our clients get more out of their technology systems and the services we provide.
by Steve Heller on July 31, 2014
If you have a personal email account with Microsoft you may have noticed a message from them stating that your personal OneDrive storage associated with that email account has been increased to 15GB. If you are an Office 365 for Business subscriber, personal storage for each employee was increased to 1TB.
by Jake Molko on July 15, 2014
After being in the IT industry for several years, it still amazes me to find that a surprising number of computer users only use a fraction of their technology's or software's capabilities. It's the 80/20 rule: 80% of computer users only use 20% of the features available to them. My hunch is that the ratio may be even more skewed than that. To this day, I'm consantly uncovering features in the software I use that help me do my job just a little more efficiently each time.